Can I cancel my order?

Unfortunately no. Orders cannot be canceled after the order is completed. We cannot add or remove items once the order is completed. Please make sure that you have carefully reviewed your order before finalizing your purchase.

If there is an unforeseen circumstance due to a glitch in our system, we will try our best to rectify and accommodate you. For help please contact: info@jadesix.com. You will receive a reply within 24 - 48 business working hours (Monday - Friday 9 AM to 5 PM PST).